Are the Salesmen in the Bazar de l’Opéra the Embassadors of the French Capital?

By Pascal Barbier
English

How do salesmen who work at Bazar de l'Opera, which defines itself as the ambassador of the capital, cope with its foreign customers? The fieldwork shows that the relationship with the tourist oscillates between “helping” and “being on duty.”

Keywords

  • department store
  • salesmen
  • service
  • tourism
  • Paris